Terms of Service

Last updated: 27 October 2026

Kravitas ("the Service") is operated by Treelion Enterprise, Malaysia ("we", "us"). By using the Service you agree to these terms.

1. The Service

The Service lets you create images, videos, voice-overs and scripts with third-party AI models, using photos and product images you upload. Results are generated automatically and may be inaccurate, imperfect or unexpected.

2. Guest accounts

You can use the Service without signing up. Your account, credits and creations are linked to the browser you use. If you clear your browser data or switch devices you may lose access, and we may not be able to recover it. Keep your Account ID (shown in the Credits window) for support requests.

3. Your content and other people's faces

You may only upload photos of yourself, or of people who have given you permission to use their likeness in AI-generated content.
You must not upload images of minors, or create content that is sexual, hateful, violent, harassing, defamatory, misleading about real people, or that infringes anyone's intellectual property.
You must not use the Service to impersonate others, commit fraud or scams, or make false claims about products (including health or medical claims) in ads.
You keep ownership of what you upload. You give us a licence to store and process it, and to send it to our AI providers, only to run the Service for you.

4. Generated content

Subject to these terms and the AI providers' terms, you may use your creations for personal and commercial purposes, including affiliate marketing. You are responsible for checking them before publishing and for following platform rules (TikTok, Shopee, Meta, YouTube) and advertising and consumer-protection laws, including disclosing paid or affiliate content where required.

5. Credits and payments

Generations use credits. The estimated cost is shown before you generate; unused or failed portions are refunded to your credit balance automatically.
Credit packs are processed by Stripe. Prices are in Malaysian Ringgit (RM). Credits have no cash value, are non-transferable and are non-refundable except where required by law or where the Service failed to deliver.
Free welcome credits may be changed or withdrawn at any time.

6. Availability and changes

The Service is provided "as is". AI models may change, be replaced or become unavailable. We may suspend accounts that break these terms or abuse the Service, and we may update these terms by posting a new version here.

7. Liability

To the extent permitted by law, our total liability to you is limited to the amount you paid us in the 3 months before the claim. We are not liable for indirect losses, lost profits or content you publish.

8. Law

These terms are governed by the laws of Malaysia.